1. Introduction

Welcome to maonye88. Your privacy is of utmost importance to us. This Privacy Policy aims to provide comprehensive and transparent information about how we collect, use, store, and share your personal data when you interact with our website (www.maonye88.com) and our services. It applies whether you are simply browsing, registering an account, or making a purchase from our selection of women’s blouses, cardigans, and tops.

This policy is an integral part of our Terms and Conditions and reflects our ongoing commitment to safeguarding your personal information while ensuring a smooth and secure shopping experience. We encourage you to read this policy carefully and contact us if you have any questions or concerns.

2. Data Controller

The data controller responsible for your personal data is:

maonye88

Email: Sale@maonye88.com

As the controller, maonye88 independently determines the purposes and means of the processing of personal data and ensures that appropriate technical and organizational measures are in place to maintain the confidentiality, integrity, and availability of your data.

3. Purposes of Personal Data Processing

We collect and process personal data for the following purposes:

3.1 Account Registration and Platform Use

Legal Basis: Contractual necessity.

Purpose: To create and manage your user account, allow access to site functionalities, and personalize your experience.

Data Collected: Name, email, username, password, and contact information.

3.2 Order Fulfillment and Transaction Management

Legal Basis: Fulfillment of a contract and legitimate interest (fraud prevention).

Purpose: To process your orders, including payment, delivery, order confirmation, invoicing, return management, and fraud detection.

Data Collected: Billing/shipping address, phone number, payment details, order history.

3.3 Customer Support

Legal Basis: Legal obligation or legitimate interest.

Purpose: To respond to inquiries, complaints, or requests related to your orders or account.

Data Collected: Contact data, order data, and any other information provided voluntarily.

3.4 Marketing and Newsletter Subscription

Legal Basis: Consent.

Purpose: To send newsletters, promotional offers, and tailored product updates via email, SMS, or push notifications.

Data Collected: Email address, name, preferences, interaction history, behavioral data.

3.5 Analytical and Performance Insights

Legal Basis: Legitimate interest.

Purpose: To understand user behavior, optimize website functionality, and improve our products and services.

Data Collected: IP address, device type, browsing history, cookies.

4. Data Retention Period

We retain your data only as long as necessary for the specific purposes stated above:

Account Registration: Data retained while the user account is active.

Order Fulfillment: Retained for the duration necessary for transaction completion, returns, warranties, and legal compliance (typically up to 10 years).

Customer Support: Retained until the query is resolved and for a reasonable follow-up period.

Marketing: Data retained until you withdraw your consent or unsubscribe.

Legal/Compliance: Where applicable, personal data will be retained for the statutory limitation period applicable to potential claims.

Once the applicable retention period expires, your data will be securely deleted or anonymized.

5. Location of Data Processing

The personal data we collect is generally stored and processed within the European Union (EU) or European Economic Area (EEA). In certain cases, to facilitate operations such as cloud hosting or third-party integrations, data may be transferred to countries outside the EU/EEA.

Whenever such transfers occur, we ensure that they are carried out in accordance with applicable data protection laws, including implementing Standard Contractual Clauses or ensuring the recipient country has an adequacy decision by the European Commission.

6. Data Provision Requirements

Providing your personal data is generally voluntary. However, refusal to provide certain essential data may result in:

Inability to register an account

Inability to process orders

Limited access to customer support

Ineligibility to receive promotional offers

Consent for marketing purposes is entirely optional, and refusal will not affect your access to the platform or ability to make purchases.

7. Categories of Data Processed

We may collect and process the following categories of personal data:

Identification Data: Name, date of birth (if provided), gender

Contact Data: Email address, phone number, shipping/billing address

Payment Data: Credit/debit card details (via secure third-party processor)

Purchase History: Products viewed, purchased, or added to cart

Technical Data: IP address, device information, browser type, location

Marketing Preferences: Consent status, interaction with campaigns

8. Methods of Data Processing

Data is processed both manually and through automated systems. Automated processing may include profiling based on purchasing behavior or interaction with our content, to tailor marketing messages and improve user experience.

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects (such as profiling), unless required for contract performance or with your explicit consent.

9. Data Disclosure and Sharing

We may disclose personal data to the following parties, strictly for the purposes outlined above:

Internal Personnel: Only authorized employees involved in customer service, marketing, and order fulfillment.

Service Providers and Partners: Including IT service providers, payment processors, logistics companies, hosting platforms, and marketing platforms (as data processors under contract).

Legal Authorities: When required by law, regulation, or court order.

Corporate Transactions: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction.

Under no circumstances do we sell, lease, or trade your personal data for profit.

10. Data Security

We adopt robust security measures, both technical and organizational, to protect your data against accidental loss, unauthorized access, alteration, or disclosure. These measures include:

Encrypted communications (HTTPS)

Secure payment gateways

Firewalls and intrusion detection systems

Access controls and staff training

11. Your Rights

As a data subject, you have the following rights under applicable privacy laws (such as GDPR):

Right to Access: Obtain confirmation whether your data is processed and request access to it.

Right to Rectification: Correct inaccurate or incomplete personal data.

Right to Erasure (“Right to be Forgotten”): Request deletion of personal data where justified.

Right to Restrict Processing: Limit processing under certain conditions.

Right to Data Portability: Receive your data in a structured, commonly used format.

Right to Object: Object to processing for direct marketing or based on legitimate interests.

Right to Withdraw Consent: Revoke previously given consent at any time.

To exercise these rights, you may contact us at [insert contact email].

12. Changes to the Privacy Policy

maonye88 reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated via our website or directly through email, if applicable. We recommend reviewing this policy regularly to stay informed about how your personal data is handled.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, you can reach us at:

maonye88 Customer Support

Email:Sale@maonye88.com